Your On-Site Equipment Specialist: Fast, Reliable Field Work Services
ETI’s field service team is ready to jump into action, delivering expert repairs and maintenance directly to you—minimizing downtime, maximizing productivity, and getting you back on track faster than ever.
Service Overview
When equipment fails unexpectedly, every second counts. ETI’s dedicated field service team acts as your on-site heroes, ready to respond with expert repair, maintenance, and diagnostic services. Our technicians arrive fast, equipped to handle a wide range of repairs and adjustments on-site, whether you’re at a remote job site or a bustling industrial facility. With ETI by your side, you can rest assured that downtime will be minimized, and your operations will be back up and running before you know it. When time is of the essence, trust ETI to deliver solutions that work.
Field Work and On-Site Repair Services
Workmanship Warranty
Field work services, including on-site diagnostics, preventive maintenance, and minor repairs, come with a 6-month workmanship warranty. This covers any issues directly related to the quality of work performed during on-site visits.
Scope of Warranty
The warranty ensures that if any workmanship-related issues arise within six months of the service, they will be addressed at no additional cost, providing customers with confidence in the reliability of on-site repairs.
Exclusions
As with other services, this warranty is specific to the workmanship and does not cover additional parts or new issues that may develop independently of the initial repair.
Flexible Service Options with Warranty Backing
Mobile Repair Units for Larger Equipment
For equipment that cannot be easily transported, our team offers mobile field work, bringing certified technicians and necessary equipment directly to the customer’s location, backed by the same 6-month workmanship warranty.
Customizable Service Packages
Field services can be tailored based on specific customer needs and can include regular preventive maintenance visits with each service backed by our workmanship warranty, helping prevent future breakdowns and extending equipment life.
Key Benefits
Rapid Response
When an emergency strikes, ETI’s field team moves quickly to reach your location and resolve the issue, helping you avoid extended downtime.
Experienced Technicians
Our skilled, experienced technicians are like a specialized task force, bringing extensive expertise to address even the most challenging repairs right where you need them.
Cost Savings
On-site service eliminates transport costs and keeps your equipment working sooner, helping you save time and money on repairs.
Convenience and Reliability
Whether in a remote area or an active facility, our team adapts to your environment, bringing dependable support right to your doorstep.
Industry Statistics Section
Growing Demand for On-Site Service
As more businesses prioritize uptime and efficiency, the demand for on-site field work services continues to grow. ETI stands at the forefront of this trend, offering rapid-response solutions that ensure you’re never left waiting.
40%
Cost Savings of On-Site Repairs
On-site repairs reduce maintenance costs by up to 40%, helping you avoid transport expenses and lengthy downtimes that can cut into profits.
25%
Improved Equipment Uptime
Field services have been shown to increase equipment uptime by 25% or more, allowing businesses to stay productive and minimize interruptions.
The Benefits of Working with ETI Inc.
- Extensive inventory of over 100,000 high quality, rebuilt parts
- Component exchange program to keep your equipment in the dirt
- Specialized repair of hydraulic cylinders, pump motors, valves & more
- Convenient parts shipping throughout the US and globally